4 key points to consider before outsourcing ecommerce project

4 key points to consider before outsourcing ecommerce project

You’ve decided it’s time to give that big push to business growth by connecting with your target audience and delivering one complete brand experience through a B2C/B2B omnichannel ecommerce platform. And so your search for the ideal technology partner to help you embark this journey begins!

Ecommerce services companies are a dime a dozen, so how do you make the best choice? Here are some key pointers that will facilitate your decision making and ensure that the match is indeed made in heaven

Your technology partner should understand your business and design the right solutions

All ecommerce tech partners will make one big claim —rapid delivery. In this bid to race each other, they give the client what he/she needs, but not necessarily what is best for his/her business. Find an ecommerce services provider with an adept consultancy service that will study your business and spend time to elicit and define your requirements. Then, delving into his deep domain knowledge, preferably across various channels, he will present a solution with unique features best suited to help your business maximize its potential.

The service provider should be the champion of Agility

When you set out to create a B2C or B2B ecommerce platform, you begin a long journey filled with various aspects that must be managed to create a smooth and optimum user experience. On this path you will find that as your strategy develops and evolves, your requirements will keep changing. Anybody promising you a quick and one-time solution is only offering a temporary fix. On the other hand, a tech partner who understands and employs agile development methods will be able to adapt and provide specifically for your business’s needs, instead of simply predicting solutions.

The tech partner is responsive to Ramp-up and Ramp-down when needed

As you roll out your plans towards integration of channels phase by phase, the tech partner should be with you, ramping-up or down as required, and taking ownership of all the aspects of tech support while setting up your web-store and online operations. Whether it is scaling up engineering talent from within the tech partner company, or sourcing third party vendors, you, the client, shouldn’t have to worry about that.

The tech partner has a process-oriented approach

In a long-term collaboration that involves so many elements and tasks, there are many things that can go wrong and plans can go astray. So choosing a technology partner that has a strong process-based approach is of utmost importance. Adopting a leading process model such as the Capability Maturity Model (CMM) improves productivity and quality. The right tech partner will be able to meet your expectations of functionality, delivery schedule, and even cost, by having process-oriented operations.

Does Embitel tick all these boxes as an ecommerce services provider? Read our next post to find out what makes Embitel your ideal choice.

About Embitel Technologies, Bangalore, India – Embitel is an ecommerce technology services company offering hybris and Magento implementations for B2B and B2C customers. We provide end-to-end services, right from business consulting, systems and UI design and development, to managed IT services. With over 8 years of extensive experience backed by our passion for quality in delivery, we have partnered with global businesses to enhance their ROI through speed-to-market technology solutions. Collaborate with us for a hybris or magento powered web store customized for your unique business needs.

For business queries, connect with us at sales@embitel.com

Definition of Ecommerce Business?

E-commerce (electronic commerce or EC) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the Internet. These business transactions occur either business-to-business, business-to-consumer, consumer-to-consumer or consumer-to-business. The terms e-commerceand e-business are often used interchangeably. The term e-tail is also sometimes used in reference to transactional processes around online retail.

Source – Search CIO

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