According to India Online Landscape 2011 study by Juxt, the number of active internet users in India stand at 65 million, recording a 28 per cent rise from 51 million last year. The study also revealed that India has 61 million ‘regular’ users with 46 million urban and 16 million rural users.
“4 out of 5 internet users ‘shop’ online, translating into a 50 million strong online consumer base. 17 million of these ‘online shoppers’ (or 29 per cent of all internet users), also ‘buy’ online recording a growth of 70 per cent from 10 million last year. Online buyers of ‘non-travel’ products stand at 13.5 million outnumbering 8.6 million travel buyers,” the study quoted.
Most bought ‘non-travel’ products were mobile phones and accessories recording 56 per cent responses, computer hardware and consumer electronics contribute 35 per cent each and movie tickets stand at 30 per cent. Most bought ‘travel’ products were train tickets at 83 per cent and air tickets at 58 per cent.
“The growth is largely ‘PC’ driven as access on mobile phones is still only among 1 in 4 internet user. Mobile is adding ‘depth of usage’ and 8 out of 10 mobile internet users are ‘dual’ users. Only mobile based usage is low at 3 per cent with 1.8 million users,” the study said. Home is the single largest place of access recording 58 per cent, and the most preferred place of access recording 43 per cent responses. Only ‘Home’ and ‘transit’ show growth in usage on ‘preferred place’ basis.
The study further states that internet reaches 29 million Indian households (avg. users per household up marginally at 2.23) and covers 11.3 per cent of all Indian households and 5.4 per cent of all Indians with 13 per cent urban and 2 per cent rural. Over 4 in 5 are ‘daily’ users. Daily users’ base grew at 33 per cent.
Almost 2/3rd of all internet users are employed and 71 per cent of the employed ones ‘head’ of their households. 2/3rd of online Indians belong to SEC A,B and C, with claimed ‘average’ monthly family income of `18,720; 1 in 4 have a credit card. Female user-ship ‘inch’ up further at 27 per cent but ‘housewives’ segment declines.
Connection speeds of internet usage has picked up noticeably from all places of access, which indicated that a good proportion of existing users have been ‘upgrading’ their connection speeds.
Online search for products (especially non-travel products) has been up significantly, making ‘shopping’ the 2nd most popular online activity (at 85 per cent) after emailing. Social and professional networking also gained usership further reaching 61 per cent and 48 per cent usage. Usage of all ‘social media’ platforms put together inched up to 86 per cent.
Job search, cinema ticket booking and reading product reviews are other activities that gained users. Downloading screensavers/wallpapers, online trading in shares and watching videos showed the most declines in usage. Usership of ‘local language’ content gained only marginally recording 2 per cent growth to reach 29 per cent.
Google continues to dominate the online landscape with Google, Gmail, Gtalk and YouTube being the most used websites for 19 distinct online activities (compared to 24 activities last year). Facebook emerges as the leader in 6 distinct verticals including online games and even professional networking. For the rest of the verticals, it is the ‘specialized’ players who lead or dominate user preferences like Naukri, IRCTC, EBay, 99Acres, MoneyControl, ShareKhan, BharatMatrimony, Toorentz, Songs.pk, ESPNStar.
“25 to 35 years’ user segment grows further as the ‘single largest’ online age group. 9 out of 10 ‘home’ and ‘office’ based online Indians log on to the net ‘daily’ and almost half of all ‘home based’ net users are ‘heavy users’ of internet (spending >2 hours a day on weekdays). Less than 1 in 3 of them spend that kind time on other media. Net surfing is among top 3 favorite ‘indoor entertainment’ for 3 out of 4 of them and 9 out of 10 of them (86 per cent) use some ‘social media’ (networking, communities, blogs, tweets, reviews).
The India Online Landscape 2011 studies the online Indians and their net usage behavior and preferences. This year’s annual land survey was conducted between April 2011 to Mid June 2011 to profile and estimate ‘internet users’ in India. The survey covered ‘towns’ and ‘villages’ of all population strata in all the mainland states and union territories in India (covering all the key, and 80 of the total 88 regions in India as per latest classification by NSSO). Net usage dynamics, usage behavior and website preferences were captured from the ‘actual’ internet users in an online survey using Juxt’s own 180,000+ member Internet User Panel.